Shipping policy
This Shipping Policy applies to all orders placed through https://safecartz.com and is operated by SAFECARTZ, managed by DIVYANSH PATEL.
---
1. Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders are not processed, packed, or dispatched on Sundays or public holidays.
- During festive seasons, promotional campaigns, or periods of high order volume, processing times may be extended.
---
2. Shipping Coverage
- We currently ship across India, subject to courier partner serviceability and operational availability.
- Delivery availability may vary depending on the customer's location and courier network coverage.
---
3. Estimated Delivery Timelines
Estimated delivery timelines are:
- Metro Cities: 2–5 business days
- Non-Metro Cities and Towns: 3–8 business days
- Remote Areas: 5–10 business days
Delivery timelines are estimates only and may vary due to weather conditions, public holidays, transportation disruptions, courier delays, or other unforeseen circumstances beyond our control.
---
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping may be offered on selected products, promotional campaigns, or minimum order values at our discretion.
---
5. Order Tracking
- Once your order is dispatched, tracking details will be shared via email, SMS, WhatsApp, or other available communication channels.
- Customers can track their shipment using the tracking information provided.
---
6. Customer Responsibilities
Customers are responsible for providing:
- Accurate shipping address
- Correct mobile number
- Valid email address
- Complete recipient details
SAFECARTZ shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
---
7. Delivery Delays
Delivery may be delayed due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Courier partner operational issues
- Government restrictions
- Remote location accessibility
- Other circumstances beyond our reasonable control
Such delays shall not entitle customers to refunds, returns, exchanges, replacements, or compensation.
---
8. Failed Delivery Attempts
If delivery fails due to:
- Incorrect shipping address
- Incorrect contact information
- Recipient unavailability
- Refusal to accept delivery
additional shipping or re-delivery charges may apply where applicable.
---
9. Damaged or Tampered Packages
Customers are advised to inspect the package at the time of delivery.
If the package appears damaged or tampered with, customers should refuse delivery where possible and immediately contact us with photographs and order details for assistance.
---
10. Contact Information
SAFECARTZ
Managed By DIVYANSH PATEL
📞 +91 9131720915
📧 divyanshpatel546@gmail.com
🌐 https://safecartz.com/
Registered Address:
Makan No. 3/2, SafeCartz Sivni, Ward No. 1,
Hoshangabad, Madhya Pradesh – 461775, India
For any shipping-related queries, customers may contact us using the above details.
---
11. Policy Updates
SAFECARTZ reserves the right to modify, amend, or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon publication on the Website.