Refund policy

This Return & Refund Policy applies to all purchases made through https://safecartz.com/  and is operated by SAFECARTZ, managed by DIVYANSH PATEL.

1. Return, Exchange & Replacement Policy

We maintain a strict policy for all products sold through our Website:

❌ No Return
❌ No Exchange
❌ No Replacement

Once an order has been successfully placed and delivered, it shall not be eligible for return, exchange, or replacement under any circumstances.

Customers are advised to carefully review product descriptions, specifications, pricing, sizes, colors, and other relevant details before placing an order.

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2. Refund Policy

Refunds will only be provided in the following circumstance:

✅ Duplicate Transaction

If a customer is charged more than once for the same order due to:

- Technical issues
- Payment gateway errors
- Banking errors
- Accidental duplicate payments

the duplicate transaction will be verified by our team.

Upon successful verification:

- The excess amount received will be credited to the original payment method within 7–10 business days, depending on the bank or payment gateway.

No refunds shall be issued for any reason other than a verified duplicate transaction.

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3. Non-Refundable Cases

Refunds will not be provided for:

- Change of mind after purchase
- Incorrect product selection by the customer
- Size, color, or preference-related concerns
- Delivery delays caused by courier or logistics partners
- Refusal to accept delivery
- Any request other than a verified duplicate transaction

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4. Refund Request Procedure

To request a refund for a duplicate transaction, customers must provide:

- Order ID
- Transaction ID
- Payment proof
- Contact details

Requests can be submitted to:

📧 divyanshpatel546@gmail.com
📞 +91 9131720915

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5. Contact Information

SAFECARTZ
Managed By DIVYANSH PATEL

📞 +91 9131720915
📧 divyanshpatel546@gmail.com
🌐 https://safecartz.com/

Registered Address:
Makan No. 3/2, SafeCartz Sivni, Ward No. 1,
Hoshangabad, Madhya Pradesh – 461775, India

For refund-related queries, customers may contact us using the above details.